Privacy Policy

Last updated: March 14, 2026

This Privacy Policy explains how ViralPress.ai, operated by Asmal Digital LLC (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and handling your data transparently.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you place an order or interact with our services, we may collect:

• Contact information: Full name, email address, phone number.
• Company information: Company name, job title, website URL, industry.
• Press release content: Business details, quotes, key messages, and other information submitted through our onboarding questionnaire.
• Payment information: Payment details are collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment data on our servers.
• Communication records: Emails, support messages, and feedback you send us.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information: Browser type, operating system, screen resolution.
• Usage data: Pages visited, time spent on pages, referral source.
• IP address: Used for security purposes and approximate geographic location.
• Cookies and similar technologies: As described in Section 7 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service fulfillment: Writing your press release, distributing it to news outlets, and delivering ordered services.
• Order communication: Sending transactional emails about your order status, press release drafts for review, and deliverable notifications.
• Customer portal access: Authenticating your identity and providing secure access to your order dashboard.
• Customer support: Responding to your inquiries and resolving issues.
• Service improvement: Analyzing usage patterns to improve our website and services.
• Legal compliance: Meeting our legal obligations and protecting our rights.

We do not sell your personal information. We do not send marketing emails unless you have explicitly opted in.

3. Third-Party Services

We use the following third-party services to operate ViralPress.ai. Each service has access only to the information necessary to perform its function:

Each third-party provider operates under its own privacy policy. We encourage you to review their respective policies for details on how they handle your data.

4. Data Storage and Security

Your data is stored on secure, cloud-hosted infrastructure provided by Supabase (hosted on Amazon Web Services) and Vercel. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL.
• Encryption of sensitive data at rest.
• Role-based access controls for internal team members.
• Secure authentication via magic link (passwordless login) for the customer portal.

While we take reasonable steps to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Specifically:

• Order data: Retained for a minimum of 3 years after order completion for record-keeping and potential support needs.
• Customer portal accounts: Active as long as you have an order with us. You may request account deletion at any time.
• Payment records: Retained as required by applicable tax and financial regulations.
• Communication records: Retained for up to 2 years unless needed for ongoing support or legal purposes.
• Analytics data: Anonymized data may be retained indefinitely for trend analysis.

6. Customer Portal Data

The ViralPress.ai customer portal allows you to view your order details, track status, review press release drafts, and access deliverables. Portal authentication uses a secure magic link sent to your registered email address. No password is stored.

Data accessible through the portal includes: order status and history, questionnaire submissions, press release drafts, distribution reports, and downloadable deliverables. This data is tied to your email address and cannot be accessed by other users.

7. Cookies

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for basic website functionality, including authentication and session management.
• Analytics cookies: Used by Google Analytics to collect anonymized usage data and help us understand how visitors interact with our site.
• Payment cookies: Set by Stripe to facilitate secure payment processing and fraud prevention.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our website and customer portal.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right of access: Request a copy of the personal data we hold about you.
• Right to correction: Request that we correct inaccurate or incomplete data.
• Right to deletion: Request that we delete your personal data, subject to legal retention requirements.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Request your data in a structured, commonly used format.
• Right to object: Object to the processing of your data for certain purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@viralpress.ai. We will respond to your request within 30 days.

9. GDPR Compliance (European Union)

If you are located in the European Economic Area (EEA) or United Kingdom, the following additional provisions apply:

• Legal basis for processing: We process your personal data based on (a) contractual necessity to fulfill your order, (b) legitimate interests in operating and improving our services, and (c) your consent where applicable.
• International transfers: Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.
• Data Protection Authority: You have the right to lodge a complaint with your local data protection supervisory authority.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page with an updated “Last updated” date. For significant changes, we will make reasonable efforts to notify you via email or a prominent notice on our website.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: support@viralpress.ai
Website: viralpress.ai
Company: Asmal Digital LLC, Delaware, USA